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Newton
Newbie
Joined: 26 Feb 2020
Posts: 6
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 Posted: Wed Feb 26, 2020 9:31 pm
Paid for Cmud via Paypal, no license key has arrived
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I paid for Cmud via Paypal hours ago, no license key was sent, not in junk folder, not in my registered email in store nor in email associated with my Paypal account.
Sent a support request, no reply. Called the phone number for disputes twice, no answer.
Anybody out there? |
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shalimar
GURU
Joined: 04 Aug 2002
Posts: 4689
Location: Pensacola, FL, USA
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Posted: Thu Feb 27, 2020 1:16 pm
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Let me get Chiara for you
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_________________
Discord: Shalimarwildcat |
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Newton
Newbie
Joined: 26 Feb 2020
Posts: 6
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Posted: Thu Feb 27, 2020 2:27 pm
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Thanks!
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halfnoise
Newbie
Joined: 27 Feb 2020
Posts: 2
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Posted: Thu Feb 27, 2020 8:18 pm
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I have a similar issue and have emailed support@zuggsoft regarding it twice now, but no response. Is that email still active?
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Newton
Newbie
Joined: 26 Feb 2020
Posts: 6
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Posted: Thu Feb 27, 2020 11:55 pm
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When did you purchase, halfnoise? I did so about 30 hours ago and have heard nothing.
I am beginning to despair. Cannot play my game...
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Chiara
Site Admin
Joined: 29 Sep 2000
Posts: 389
Location: USA
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Posted: Fri Feb 28, 2020 11:36 am
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@halfnoise, it looks like I'm not getting your support requests because my inbox on support is empty. Try emailing me directly at chiara at zuggsoft dot com
@newton I believe I have resolved your ticket. It's just me here, so sometimes it's a day or more for me to respond. |
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Newton
Newbie
Joined: 26 Feb 2020
Posts: 6
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Posted: Fri Feb 28, 2020 3:54 pm
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Aye, I have received my key and it seems to be working. Thanks to all who pitched in to take care of that problem!
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halfnoise
Newbie
Joined: 27 Feb 2020
Posts: 2
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Posted: Fri Feb 28, 2020 5:51 pm
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| Chiara wrote: |
@halfnoise, it looks like I'm not getting your support requests because my inbox on support is empty. Try emailing me directly at chiara at zuggsoft dot com
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Email sent. Thanks so much for your help! |
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