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Vladaar
Newbie
Joined: 01 Jun 2007
Posts: 7
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 Posted: Fri Jun 01, 2007 7:43 pm
Registration Code
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Hello,
I purchased zmud about 10 years ago, and have long since lost my registration. Is there an email address I can send my info too, and get my registration number back?
Thanks,
Vladaar |
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Fang Xianfu
GURU
Joined: 26 Jan 2004
Posts: 5155
Location: United Kingdom
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Posted: Fri Jun 01, 2007 7:48 pm
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EDIT: This post was wrong. Use the "Contact Us" link to get customer support in this sort of situation.
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Chiara
Site Admin
Joined: 29 Sep 2000
Posts: 389
Location: USA
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Posted: Sat Jun 02, 2007 4:01 pm
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The sales address will certainly work, but things go faster if you'll fill out a support ticket using the 'contact us' link from the menu.
The sales address goes to Zugg first and when he's in the depths of programming, he doesn't do email every day. The support tickets go directly to me and I generally do email 6 days a week.
Chiara |
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Vladaar
Newbie
Joined: 01 Jun 2007
Posts: 7
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Posted: Sat Jun 02, 2007 7:13 pm
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Thats what I used thanks.
Vladaar |
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Chiara
Site Admin
Joined: 29 Sep 2000
Posts: 389
Location: USA
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Posted: Sat Jun 02, 2007 7:28 pm
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I just want to add that since we no longer use the elicense copy protection, the lost reg code policy from that FAQ is no longer valid. We now have a system for direct customer retrieval.
Chiara |
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