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Taz
GURU
Joined: 28 Sep 2000
Posts: 1395
Location: United Kingdom
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 Posted: Mon Aug 11, 2008 2:11 pm
License key retrieval
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Access denied.
This license key was already retrieved recently.
Check your e-mail for the previous message containing your license key and make sure your e-mail is set up to accept messages from zuggsoft.com.
If you can't find the e-mail message that was already sent, then contact Zugg Software support at support@zuggsoft.com to retrieve this license key. You will need to provide the name, e-mail address, and postal-address that the original order was made from.
I always get the above whenever I request a key even if it's been a year since the last time. It also always sends me the email with the key even though I get that message. I definitely only press the button once, it is possible it processes the press twice though. |
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Taz :) |
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Guinn
Wizard
Joined: 03 Mar 2001
Posts: 1127
Location: London
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Posted: Mon Aug 11, 2008 8:30 pm
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I've noticed this in the past too but never bothered mentioning it as it always does send the key anyway.
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CMUD Pro, Windows Vista x64
Core2 Q6600, 4GB RAM, GeForce 8800GT
Because you need it for text... ;) |
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Zugg
MASTER
Joined: 25 Sep 2000
Posts: 23379
Location: Colorado, USA
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Posted: Mon Aug 18, 2008 4:57 pm
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Hmm, that's very odd. I'll add this to the long list of stuff that I need to look at for the web site whenever I get some time.
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