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dje34
Newbie
Joined: 06 Sep 2003
Posts: 3
Location: USA
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 Posted: Tue Jun 08, 2004 4:31 am
error 999
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"unable to get or install a license
Retrieval of license failed with error code 999"
This is twice now I've had problems with license, granted the last time was like 2 years ago when elicense was moving to a new place but dangit I actually paid for this unlike 1/2 the people out there and its annoying!
Whats wrong with it and how can it be fixed. |
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Serentus
Apprentice
Joined: 28 Sep 2001
Posts: 103
Location: USA
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Posted: Tue Jun 08, 2004 5:17 am
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from:http://www.elicense.com/how/faq.asp
999 Unknown error. Try again, and if the problem persists, contact us using this Support Form link. Please provide exact details on the steps leading up to the error occuring.
Support Form is at:http://www.elicense.com/how/supportform.asp
Not very informative but, a place to start |
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amolol
Newbie
Joined: 08 Jun 2004
Posts: 3
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Posted: Tue Jun 08, 2004 5:30 am
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im having the same problem if you come up with any answers lemme know can reach me at terryg@presys.com
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Zugg
MASTER
Joined: 25 Sep 2000
Posts: 23379
Location: Colorado, USA
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Posted: Tue Jun 08, 2004 5:59 am
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You have to email eLicense at support@elicense.com. They are the only ones who can help you with this error.
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amolol
Newbie
Joined: 08 Jun 2004
Posts: 3
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Posted: Sun Jun 13, 2004 9:55 pm
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ok instead of emailing them (cause im lazy) i picked up the free trial... any way took about a week but you can just wait it out after a few reboots/crashes it worked fine. but emailing support is prolly a better choice
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