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aldarin
Newbie


Joined: 18 Apr 2003
Posts: 5
Location: Sweden

PostPosted: Fri Apr 18, 2003 10:28 am   

Can't open zmud program
 
I can't open the zmud.exe, when i try to launch the program nothing happens, not even a error message popsup, i have no idea what the problem is and i have removed all zmud from my comp and reinstalled it several times, nothing works.


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Vijilante
SubAdmin


Joined: 18 Nov 2001
Posts: 5182

PostPosted: Fri Apr 18, 2003 11:27 am   
 
The most common causes of this are: zMud was not installed and run once by a user with administator priveledges; or the LicCtrl service has been disabled.
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aldarin
Newbie


Joined: 18 Apr 2003
Posts: 5
Location: Sweden

PostPosted: Fri Apr 18, 2003 5:51 pm   
 
i have intstalled it with administator priveledges, but what is the LicCtrl service?? please add some more possible things i can try!

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Kjata
GURU


Joined: 10 Oct 2000
Posts: 4379
Location: USA

PostPosted: Fri Apr 18, 2003 7:05 pm   
 
LicCtrl is the service eLicense uses to manage your licenses and decrypt zMUD's executable.

You can find out if it is enabled by right-clicking on My Computer, selecting Manage, expanding Services and Applications, selected Services and lookin for it in the list to the right.

Kjata
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Mutt
Newbie


Joined: 05 Apr 2003
Posts: 4

PostPosted: Sat Apr 19, 2003 2:36 am   
 
Also, if you're running one of the OS's that Troubadour specified in the sticky thread titled "Windows 98, ME, and 2000 Users Please Read", that'll prevent zMud from running.
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aldarin
Newbie


Joined: 18 Apr 2003
Posts: 5
Location: Sweden

PostPosted: Sat Apr 19, 2003 10:36 am   
 
the LicCtrl service was disabled, and when i tryed to start it i got the message:

Error 5: acces denied
LicCtrl could not start on local computer


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Kjata
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Joined: 10 Oct 2000
Posts: 4379
Location: USA

PostPosted: Sat Apr 19, 2003 11:38 am   
 
Make sure you are logged in with administrator privileges.

Kjata
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aldarin
Newbie


Joined: 18 Apr 2003
Posts: 5
Location: Sweden

PostPosted: Sat Apr 19, 2003 1:36 pm   
 
I always have administrator privileges but it still dosent work, what can then be the problem?

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seamer
Magician


Joined: 26 Feb 2001
Posts: 358
Location: Australia

PostPosted: Sat Apr 19, 2003 11:22 pm   
 
reinstall zmud with the admin account and run it without logging off...should repair itself

Why oh WHY did I have pass door on...
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aldarin
Newbie


Joined: 18 Apr 2003
Posts: 5
Location: Sweden

PostPosted: Sun Apr 20, 2003 10:46 am   
 
I have tried that to, but it dose not work either, anything else i can try?

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Kjata
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Joined: 10 Oct 2000
Posts: 4379
Location: USA

PostPosted: Sun Apr 20, 2003 12:38 pm   
 
You might want to try looking in the eLicense FAQ at the part where it talks about unistalling eLicense. Do this after unistalling zMUD and then reinstall zMUD so that eLicense is installed again.

If that doesn't work, try e-mailing [url="mailto:support@elicense.com"]support@elicense.com[/url] for further assitance.

Kjata
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